Upon clearing immigration and customs and, proceed to the main exit door. You may encounter time-share vendors attempting to offer tour and transfer asístanse. It's advisable to disregard their offers and continue walking until you exit the airport building. Look for the gate that reads “Prepaid, Travel Agencies” “Goups”. Instead of “Family and Friends” gate. Kindly look for our dedicated staff at the airport arrivals area; they will be easily identifiable holding a sign that reads "Canadatransfers." or "Comfort Travel.
Ignore people that may try to convince you that we are not there. Contact us at : +52 998 478 2994 or Messenger | WhattsApp Button
The charge is based on the vehicle, not individual passengers. If there are 1 to 3 people in the vehicle, you will pay one rate, while a different rate applies if there are 4 to 7 people in the vehicle.
No. All our transfers are private
Air conditioned vans with a capacity of six to ten persons.
We will be there to welcome you as soon as your plane touches down, as we closely monitor all incoming flights. We kindly ask you to let us know if you have a sitution that is taking longer such as lost luggage, or extra revision at customs. So that we know you arrived.
Indeed, our airport staf will remain at the airport until the arrival of the last flight.
No, it's possible to book a one-way transfer; however, booking a round-trip fee will be a lower rate than if you apply 2 one ways. If for any reazon you already booked a one-way and want the return contact us so that we can help to apply the round trip rate.
Indeed, each person can to bring up to two pieces average, that will fit in our vans. If you have much more than a van can take may have to use additional vehicle incurring any additional charges.
Our drivers are highly experienced and possess federal permissions, ensuring your safe and reliable journey.
To obtain comprehensive details for group travel arrangements, kindly reach out to us via our group travel request form. Group need are particular arrangements and yes may lower or higher cost vs normal.
Certainly, our airport shuttle service will take you to the ferry dock in Playa del Carmen.
**Note**: To ensure a smooth transfer to the Playa del Carmen ferry docks, please select "Playa del Carmen" as your drop-off location in the dropdown field when making your booking.
The closest point you can be picked-up is the ferry dock in Playa del Carmen.
Each individual is considered a passenger in accordance with our insurance policies. Stil you will pay for the vehicle itself according to the size of vehicle needed.
We have baby- kinds cartseat, request it.
Yes, we can have car seats on board of our vechicles, company employees are not allowed to secure car seats on the vehicle, this must be done by customers due to insurance regulations.
Normally takes From Cancun Airpot to:
City/Hotel Zone ½ hr to 45 minutes. -
Playa del Carmen : 1 Hour. -
Akumal : 1 1/2 Hrs. -
Tulum : 2 hours.
As always It all depends on traffic conditions and weather.
Upon clearing immigration and customs and, proceed to the main exit door. You may encounter time-share vendors attempting to offer tour and transfer asístanse. It's advisable to disregard their offers and continue walking until you exit the airport building. Look for the gate that reads “Prepaid, Travel Agencies” “Goups”. Instead of “Family and Friends” gate. Kindly look for our dedicated staff at the airport arrivals area; they will be easily identifiable holding a sign that reads "Canadatransfers." or "Comfort Travel.
Ignore people that may try to convince you that we are not there. Contact us at : +52 998 478 2994 or Messenger | WhattsApp Button
The charge is per vehicle , not per person . If there is 1 to 3 people on the vehicle you will pay one rate, if there is 4 to 7 people on the vehicle you will pay a different rate.
To book your reservation, simply visit our website and enter a single keyword from the hotel's name in the search bar on the main page. Please ensure you are in the "Transfers" section for a seamless booking experience.
To make a booking, simply enter the keyword "CONDO" and select the appropriate location from the menu, the different zones are Akumal, Cancun, Playa del Carmen, and Tulum, along with "Condo-House." Afterward, ensure you provide the address and name of the condo or house in the designated fields on the website's booking form.
Payment for transfers can be made in either US Dollars or Canadian Dollars (CAN). It's important to note that for Canadian currency, only synthetic polymer bills are accepted, as Mexican Banks no longer accept CAD paper bills. You can refer to our [pricing table] for details, and you also have the option to pay in Pesos. Feel free to inquire about the current exchange rate from your driver if you choose to pay in pesos.
Yes, we accept PayPal. Credit / Debit Cards
We offer a complimentary 15-minute stop at any store of your choice. Beyond that, each additional hour incurs a fee of $30.00 USD. Typically, for stops at larger stores like Walmart or Costco, the charge remains at $30.00 USD.